Luck app believes gaming is only truly enjoyable when played responsibly. Our responsible gaming tools and guidelines are here to help you stay within your limits.
Measures We've Taken to Ensure Safe Gaming on luck app
On luck app, you can set your own maximum daily, weekly, or monthly deposit limit. There's no way to spend beyond the budget you set.
If you've been playing for a long time, luck app will remind you to take a break. You can also set a maximum session duration yourself.
Need a short break? Activate Cooling Off mode on luck app and step away for anywhere between 24 hours and 6 weeks — entirely on your terms.
If you feel the need, you can activate long-term Self-Exclusion on your luck app account. The option is available for periods ranging from 6 months to 5 years.
Set your own maximum wager per session. luck app will not allow you to go beyond the limit you've chosen.
Luck app strictly prohibits anyone under 18 from accessing the gaming platform. Identity and age verification are mandatory at the point of registration.
Responsible Gaming means treating gaming as a form of entertainment and not letting it interfere with other areas of your life. luck app firmly believes that online gaming is only truly enjoyable when approached in a planned, mindful, and controlled way.
More people in Bangladesh are turning to online gaming for entertainment. luck app wants every user to enjoy that experience positively — free from financial or emotional stress. That's why responsible gaming sits at the heart of our platform.
Luck app follows three core principles to ensure responsible gaming: transparency, user control, and proactive support. We want to make you aware of potential issues before they arise.
Luck app cares about the mental well-being of every player. If you or someone you know is showing any of the signs below, it's worth paying attention — these can be early indicators of problematic gaming:
Luck app provides specially designed tools to give users full control over their gaming. These tools are completely free to use and can be managed directly from your account settings.
Set Your Own Daily / Weekly / Monthly Limits
Set a maximum daily playtime for yourself
Activate this mode for a short-term break
Self-Exclude Your Account for an Extended Period
View Your Weekly Gaming Stats
Activating Self-Exclusion on luck app is straightforward. Just follow the steps below:
Log in to the luck app website or app using your username and password.
Click your profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" section on the Settings page and select the "Self-Exclusion" option.
Choose a self-exclusion period that works for you — 6 months, 1 year, 3 years, or 5 years.
Verify your decision using the code sent to your email. Self-exclusion takes effect immediately.
Keep these simple tips in mind to enjoy a positive experience on luck app for the long haul. Following them will keep your gaming fun and healthy.
Common questions luck app users ask about responsible gaming:
Experiencing any issues with gaming? Reach out to luck app — we're here to help, without judgment.
If you answered "Yes" to 2 or more of these questions, please contact luck app support.
Luck app is fully committed to responsible gaming. The enjoyment and safety of every user is our highest priority.